Privacy Policy
1. Introduction
At TrendyPadel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Account Data: Username, password (encrypted), and account preferences.
- Payment Information: Credit/debit card details and billing information (processed securely via third-party payment gateways; we do not store full payment data).
- Device & Usage Information: IP address, browser type, device type, operating system, pages visited, and time spent on our site (via cookies and analytics tools).
3. How We Use Your Information
We use your data for purposes including:
- Fulfilling and managing orders
- Providing customer support
- Sending order updates and promotional offers (if you opt-in)
- Improving website functionality and user experience
- Preventing fraud and ensuring platform security
- Complying with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Logistics companies, brand partners, payment processors, customer service tools, and marketing platforms.
- Legal Authorities: If required by law or to protect our legal rights.
All third parties are required to protect your information and use it only for the intended purpose.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognise repeat visitors
- Analyse traffic and usage patterns
- Store user preferences
- Enable shopping cart and login functionality
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. You may request the deletion of your data at any time (see Section 9).
7. Security of Your Information
We implement appropriate security measures (e.g., HTTPS encryption, secure servers, limited access) to protect your personal information. However, no internet transmission is completely secure.
8. International Data Transfers
If you are located outside the UK, your data may be transferred to and processed in [Insert Country or region where servers are hosted], which may have different data protection laws. We ensure such transfers are compliant with applicable regulations.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at: info@trendypadel.com
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to have it removed.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
TrendyPadel Privacy Team
Email: info@trendypadel.com